c7778 Privacy Policy

1 Introduction and Definitions

c7778 ("we", "us", or "the platform") is a trusted online betting and casino service provider in Bangladesh. This privacy policy ("policy") explains how we collect, process, store, and protect the personal information of users ("user", "you") of the c7778.cam website.

By visiting this website or opening an account, you agree to the terms of this privacy policy. This policy is an integral part of our Terms and Conditions.

Key Definitions

• Personal Information: Any information that can directly or indirectly identify an individual.
• Processing: Collecting, recording, organizing, structuring, storing, adapting or altering, retrieving, using, disclosing, or using information in any other way.
• Cookie: Small text files stored on your device when you visit a website.
• Third Party: Any person or entity other than c7778.

2 What Information We Collect

c7778 collects various types of information to operate its services. A detailed description of the information collected is provided below:

2.1 Information Provided at Registration

• Full name (in Bengali or English)
• Date of birth (for age verification — only users aged 21+ may use the service)
• Email address
• Mobile number
• National ID or passport number (for identity verification purposes)
• Address and location details

2.2 Financial Transaction Information

• bKash, Nagad, Rocket, Upay account numbers
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction amounts and dates

2.3 Automatically Collected Information

When you visit our platform, certain information is collected automatically:

• IP address
• Browser type and version
• Device type (mobile, desktop, tablet)
• Operating system
• Pages visited and session duration
• Referral URL
• Visit time according to Bangladesh Standard Time (BST, UTC+6)

2.4 Gaming Activity Information

• Betting history and patterns
• Preferred game categories
• Bonus usage history
• Win and loss records

3 Purpose of Data Collection

c7778 uses your information for the following legitimate purposes:

3.1 Service Operations

• Account creation and management
• Processing and verifying financial transactions
• Providing bonuses and promotions
• Managing the VIP program
• Providing 24/7 live chat support

3.2 Security and Compliance

• Age verification — ensuring access only for users aged 21+
• Identity verification and fraud prevention
• Compliance with anti-money laundering regulations
• Detecting and investigating suspicious activity
• Ensuring platform security

3.3 Service Improvement

• Analyzing and improving the user experience
• Resolving technical issues
• Introducing new features and games
• Providing responsible gaming guidance

3.4 Communication

• Important account-related notifications
• Information about promotional offers and bonuses (based on your consent)
• Security alerts

4 Data Sharing and Disclosure

c7778 does not sell your personal information to third parties. However, information may be shared in certain circumstances:

4.1 Service Provider Partners

Information may be shared on a limited basis with trusted partners who assist in operating our services — such as payment processing services (bKash, Nagad, Rocket, Upay), technology infrastructure providers, and cloud hosting providers. These partners may only use the information for contractually agreed purposes.

4.2 Legal Obligations

Information may be disclosed to comply with legal directives from courts or competent authorities, anti-money laundering regulations, or other applicable laws.

4.3 Business Transfers

Your information may be transferred in the event of a business merger, acquisition, or sale of assets. We will notify you in advance in such circumstances.

4.4 Security and Fraud Prevention

Information may be shared on a limited basis when necessary to protect the security of the platform or other users, or to investigate fraud allegations.

5 Cookies and Tracking Technologies

c7778 uses cookies and similar technologies to improve your user experience and analyze platform performance.

5.1 Essential Cookies

These cookies are necessary to ensure the basic functionality of the website. This includes maintaining your login session, security verification, and saving cart and preference settings.

5.2 Analytical Cookies

These collect anonymous information about website usage, which helps us improve our services. These cookies cannot identify individuals.

5.3 Cookie Controls

Most cookies can be controlled or disabled through your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

6 Data Security Measures

c7778 adopts industry-standard technical and administrative measures to protect your information.

6.1 Technical Security

• SSL/TLS Encryption: All data transmissions are protected by SSL encryption.
• Data Encryption: Sensitive stored information (passwords, financial data) is protected by strong encryption algorithms.
• Firewall and Intrusion Detection: Advanced security technology is used to prevent unauthorized access.
• Regular Security Audits: Regular reviews are conducted to identify and address system vulnerabilities.

6.2 Administrative Security

• Staff training on data protection
• Following a "need-to-know" access policy
• Strict confidentiality agreements with third-party partners
• Emergency response plan for data breaches

No system is completely secure — however, c7778 continues to make every effort to protect your information. In the event of a security incident, we will promptly notify affected users.

7 Data Retention Period

c7778 retains your information for as long as it is necessary or legally required:

• Active Account: All information is retained for as long as the account remains active.
• Closed Account: Financial records and identity verification information are retained for a specified period after account closure in accordance with applicable law.
• Transaction Information: Financial transaction records are retained for a defined period in compliance with anti-money laundering regulations.
• Technical Logs: Generally retained for a short period and then automatically deleted.

At the end of the retention period, information is securely deleted or anonymized.

8 Your Rights

As a user of c7778, you retain the following rights regarding your own information:

8.1 Access and Information

You have the right to know what information we hold about you. Upon request sent to [email protected], we will provide information in accordance with applicable law.

8.2 Right to Correction

If your personal information is incorrect or incomplete, you may request a correction. Some information can be updated directly from your account settings.

8.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, this request may not be fulfilled where there are legal obligations or active financial disputes.

8.4 Right to Object to Processing

You may object to marketing communications or certain data processing. To opt out of marketing messages, use the unsubscribe link in any email or contact us via live chat.

8.5 Right to Complain

If you believe we are using your information improperly, you may file a complaint directly at [email protected]. We will respond as quickly as possible.

9 International Data Transfers

c7778 may use servers and infrastructure located in various countries. As a result, your information may be transferred outside Bangladesh.

For such transfers, we ensure that:

• Adequate data protection measures are in place in the destination country.
• Third-party service providers are contractually bound to uphold our privacy standards.
• Transferred information will be subject to the protections described in this policy.

10 Privacy of Minors

c7778's services are strictly for individuals aged 21 and above only. We do not knowingly collect any information from minors.

If we become aware that a minor has registered, that account will be immediately closed and the associated information will be deleted.

If you believe that a minor is using our platform, please notify us at [email protected].

11 Responsible Gaming and Use of Information

c7778 analyzes users' gaming behavior to help ensure responsible gaming. This analysis is done for your protection:

• Identifying excessive betting patterns
• Enforcing self-exclusion requests
• Assisting in setting deposit limits
• Sending timely alerts for risky behavior

For more information, visit our Responsible Gaming page.

12 Policy Changes

c7778 may update this privacy policy from time to time. In the case of significant changes, we will:

• Display a clear notice on the website.
• Notify registered users by email.
• Update the "Last Updated" date on this page.

If you continue using the platform after changes are made, you will be considered to have agreed to the new policy. We therefore encourage you to check this page regularly.

13 Contact

If you have any questions, complaints, or requests for information regarding this privacy policy, please contact us: